Thank you for shopping at AF2Shop. We value your satisfaction and strive to make sure you're happy with every purchase. If something isn’t right, we’re here to help
Returns
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You have 14 days from the date you receive your order to request a return.
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Items must be unused, in their original condition, and in the original packaging.
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A receipt or proof of purchase is required
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Items Not Eligible for Return
- Please note the following items are non-returnable:
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Gift cards
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Digital/downloadable products
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Personalized or custom-made items
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Sale or clearance items marked “Final Sale”
Exchanges
If your item is defective or damaged, we’re happy to exchange it for the same item. Please contact us at [your email or contact info] to begin the process.
- Refunds
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After we receive and inspect your returned item, we’ll notify you of the approval status.
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If approved, your refund will be processed back to your original payment method within a few business days.
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Please note that shipping charges are non-refundable.
- Return Shipping
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Customers are responsible for return shipping costs unless the item was received damaged or incorrect.
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Please ensure you use a trackable shipping method to avoid lost returns.
- How to Start a Return
- To start a return, contact us at [your email or contact form link]. We’ll guide you through the process and provide the return address.